Frequently Asked Questions

What are the payment options?

We require a credit card on file for all new clients. We can also accept cash or check in person if you prefer. If the crew does not receive the payment in person, we will charge your credit or debit card after the cleaning is complete.

When do I have to pay?

Payment is due the day of your scheduled cleaning and must be presented before services are rendered. There are NO EXCEPTIONS to this policy. If you do not want your credit card to be charged, you may pay us with cash or check. If you won’t be at home at the time of the scheduled cleaning, leave the payment (cash or check) in a sealed envelope on your kitchen counter, clearly marked for House Bliss Cleaning, LLC.

Do I have to tip?

As with other services, tips are not required but highly appreciated. 100% of your tip goes to your cleaner.  You can enter the tip amount in our booking form. If you choose to leave a cash tip, please leave it on the outside of the envelope with your payment and mark it clearly TIP FOR CLEANERS. Our staff is not allowed to take any money that would not be clearly marked theirs.